Etihad Airways – First and Business lounge at London Heathrow (LHR) Terminal 4

posted in: Europe, Travel | 0
Lounge Location: London Heathrow airport Terminal 4
Opening times: 5:30am – 9:00pm
In order to maximise A380 F experience on the ground I was in the lounge early. While booking my flights with AA miles I deliberately chose a 3+ hour transit time in LHR, between my British Airways flight from Amsterdam to my Etihad flight to Abu Dhabi.


Taking a bus to terminal 4

Walking through terminal 4
Lounge Entrance (opposite gate 10)
20160504_125558-800x450 20160504_125638-800x450 20160504_125621-800x450 20160504_125608-800x450
Lounge is one floor below
 20160504_125724-800x450 20160504_125710-800x450 20160504_125656-800x450 20160504_125646-800x450
Lounge checkin
Kids play area
Overview of the lounge sitting and dining area. The Etihad lounge at Heathrow is spectacular. While I was there, it started out as quite empty with just a few people there. However, as the boarding time for the Etihad flight to Abu Dhabi came closer the lounge began to become full.
20160504_130816-800x450 20160504_130802-800x450 20160504_130758-800x450 20160504_130754-800x450 20160504_130720-800x450 20160504_130717-800x450 20160504_130707-800x450 20160504_130702-800x450 20160504_130517-800x450 20160504_130510-800x450
Six-Senses Spa, with 1 free treatment for First Class (Apartment) passengers
Food and drink overview – made to order as well as a fine buffet selection
20160504_150110-800x450 20160504_141118-800x450 20160504_131042-800x450 20160504_130851-800x450 20160504_130845-800x450 20160504_130841-800x450 20160504_130836-800x450 20160504_130826-800x450
What makes this lounge special is the staff at this lounge. When they learnt that I was flying in First Class to Abu Dhabi they immediately got into action. Got me a massage appointment, checked if I needed anything. I mentioned that I had requested Etihad to get a tour of their Residence suit while onboard. The staff offered to show me the residence part of the lounge if I was interested. Which I definitely was. I just loved the lounge, staff and the experience. In this age of cost-cutting where all airlines are cutting corners it was so refreshing to see that Etihad is bringing about product innovation and trying to experiment with the offerings to their customers. They have definitely gone beyond expectations while creating their First and Residence products.